Refund policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn, unwashed, and with the original tags attached. You’ll also need the receipt or proof of purchase.
To start a return, contact us at support@wearishappy.com. Please note that returns must be sent to the following address:
51694 Mahican Drive
Macomb, MI 48042
United States
If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For standard returns, customers are responsible for return shipping costs. If we provide a prepaid return shipping label, the cost of the label will be deducted from your refund. If your item is defective, damaged, or incorrect, we will cover the cost of return shipping.
You can always contact us with any return questions at support@wearishappy.com.
Damages and issues
Please inspect your order when you receive it and contact us as soon as possible if the item is defective or damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Exceptions / non-returnable items
Items explicitly marked Final Sale cannot be returned. Gift cards are also non-returnable.
Please contact us at support@wearishappy.com if you have questions about whether your item is eligible for return.
Exchanges
The fastest way to exchange an item is to return the item you have and, once the return is accepted, place a separate order for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether your refund has been approved.
If approved, you’ll automatically be refunded to your original payment method within 10 business days. Original shipping charges are non-refundable unless the return is due to an incorrect, damaged, or defective item.
Please remember that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at support@wearishappy.com.